L Leah
AI Receptionist
Built for UK garages
The automotive
AI receptionist.
ReceptionMate answers every call, captures the booking, and sends it straight to your team. 24/7.
Simple monthly billing
Trusted by garages across the UK
The problem
Every missed call is a customer in the next garage.
30%
of garage calls go unanswered
industry average
£140
average value of a missed booking
lost revenue per call
74%
of callers won't try again
they call your competitor
Your team — without the overheads
Three specialists. One subscription.
Each one trained for a specific part of the customer journey. Press play to hear how they answer.
L 
T Tom
AI Service Advisor
S Sophie
AI Aftersales
How it works
From sign-up to first booking — in minutes.
Click any step to preview. Or just sit back and watch the tour.
- receptionmate.co.uk
- portal.receptionmate.co.uk/calls
- portal.receptionmate.co.uk/agent-setup
- portal.receptionmate.co.uk
receptionmate.co.uk
Get started Built for UK garages The AI receptionist
The AI receptionist
for UK garages.
Answers every call · Captures the booking · 24/7
Acme Auto Centre
Get started → Acme Auto Centre
12 High Street, Telford · ★ 4.6 · 84 reviews
Acme Auto Ltd
18 High Street, Birmingham
Dashboard
Calls
Messages
Agent Setup
Billing
Your ReceptionMate number
0333 370 1610
Acme Auto Centre
Signed in
Call Activity
Monitor interactions from your ReceptionMate AI voice agent.
Total calls
142
Confirmed
53
Avg
1:34
Time saved
3h 47m
Live call in progress
07700 900 123 · 00:42
Leah
Hi, ReceptionMate — how can I help?
Book my Golf in for an MOT Tuesday.
Caller Leah
Lovely. Can I take your reg?
BV14 DCE.
CallerCustomer
VW Golf
Service
MOT
Slot
Tue 8am
Dashboard
Calls
Messages
Agent Setup
Billing
Your ReceptionMate number
0333 370 1610
Acme Auto Centre
Signed in
Setup · Routing
Forward your calls
When your line is busy or unanswered, calls roll to your ReceptionMate number.
Your phone provider
BT Business · Landline
Forward when busy or unanswered
- 1. From the garage phone, dial
*61*0203 488 5500# - 2. Wait for the confirmation tone.
- 3. Hang up. Forwarding is live.
Dashboard
Calls
Messages
Agent Setup
Billing
Your ReceptionMate number
0333 370 1610
Acme Auto Centre
Signed in
Dashboard
Monitor call performance, booking conversion, and sentiment at a glance.
Captured Revenue
£3,847
This week's bookings
Confirmed bookings
23
Total calls
142
Time saved
3h 47m
Top tag
MOT
Recent bookings
J. Davies
MOT · Tue 8:00
S. Patel
Interim service · Wed 10:30
R. Khan
Brake fluid · Thu 9:15
A. Bell
Diagnostic · Fri 13:30
What's in the box
Built for the way garages actually run.
Books straight into your diary
Integrates with Garage Hive, HubSpot, and other booking systems. Slots are reserved in real time so no double-bookings, ever.
Knows your services and prices
Trained on your menu — MOTs, services, diagnostics, tyres. Quotes prices on the spot when you let it.
Captures every detail
Customer name, vehicle reg, service requested, preferred time, callback number. All in one place in the portal.
Connect — messaging & outbound
The phone isn't the only place customers ring.
ReceptionMate Connect answers messages across web chat, WhatsApp, Instagram and Facebook — and sends opted-in MOT and service reminders that book customers in without anyone in the workshop typing a thing.
Web chat WhatsApp Instagram Facebook
- Outbound MOT and service reminders to your existing opted-in customers.
- Customer replies, ReceptionMate books — your team only sees the confirmed appointment.
- All conversations land in the same ReceptionMate inbox as your calls.
Hillside Garage
online · via WhatsApp
- Hi Sarah, it's Tom from Hillside Garage 👋 Your VB07 CJZ is due for its MOT on 15 March. Want me to book it in?
- Yes please — Thursday afternoon if you have it?
- Got Thursday 15th at 14:00 free — I'll hold it for you.
- Perfect 👍
An MOT reminder thread — entirely automated.
Three ways to start
Pick the tier that fits your garage.
All three are billed monthly. Most garages move quickly to Automate once they see the volume — you can switch any time.
Assist
Live in minutes £200 /month
400 minutes included · £0.25 / overage minute
Catch every call, capture every job.
Leah answers your unanswered calls, takes the customer's name, vehicle, service and number, and sends the job to your team. No integration required.
- Live in minutes — no integration needed
- Calls, transcripts and job details in the portal
- SMS confirmations to the customer
Automate
3–5 day setup Custom
Based on branches & integration
Books the job, in your diary.
Everything in Assist, plus Leah integrates directly with your booking system — picks the slot, books the job, holds the bay. Customer hangs up with a confirmed appointment.
- Integrates with Garage Hive, HubSpot and others
- Reserves real slots in real time — no double-bookings
- Quotes prices on the call from your service menu
Connect
3–5 day setup Talk to us
Pricing based on contact volume
Inbound from every channel. Outbound that books itself.
ReceptionMate answers messages across web chat, WhatsApp, Instagram and Facebook — and sends opted-in MOT and service reminders that book customers in without anyone in the workshop lifting a finger.
- Web chat widget on your garage website
- WhatsApp, Instagram and Facebook DMs handled automatically
- Outbound MOT and service reminders that book in-thread
Not sure which? Start with Assist — we'll help you graduate to Automate when you're ready.
Why ReceptionMate
Built for garages, not nail salons.
ReceptionMate is the only AI receptionist built from the ground up for UK automotive.
- Built specifically for UK garages
- Understands automotive vocabulary
- Live DVLA vehicle lookup during the call
- MOT history checker built in
- Answers every call, even at peaks
- Books directly into Garage Hive, Tyresoft & more
- 24/7 — including evenings, weekends and bank holidays
- Trained on real UK garage calls
- No scripts — natural, on-brand conversation
Generic AI receptionists and human answering services miss most of these.
See full comparison on desktop.
Comparisons based on publicly available product documentation as of June 2026.
From the workshop floor
Real garages, real results.
Louise
In'n'Out Autocentres
"Over the 2 months (Oct / Nov) looking at the uplift in sales from the final invoice value and deducting your invoices, INO have generated an additional £21k that would have otherwise been lost sales."
992 calls answered · 245 bookings captured · £34,089 revenue
Mark
EAC Telford
"Bookings we would have lost are now in our diary the next morning."
1,468 calls answered · 158 bookings captured · £28,761 revenue
Frequently asked
The questions garage owners ask first.
Do I need to change my phone number?
No. You keep your existing number. We provision a ReceptionMate number, and you set call forwarding on your existing landline or mobile: if a call rings 5–7 times without anyone picking up, it forwards to ReceptionMate. Out of hours, every call forwards automatically. Your team still answers first when they can.
How long does setup take?
Assist is live in minutes. Automate and Connect take 3–5 days because we configure your integrations (Garage Hive, Tyresoft, WhatsApp Business etc.) before going live.
Can ReceptionMate actually book a job, or does it just take a message?
It books the job live during the call. It reads your diary, offers free slots, reserves the chosen one in real time, and confirms by SMS before the call ends.
Is there a contract?
No long-term contract. You can stop using ReceptionMate at any time — just disable the call-forwarding rule.
More questions covered on the full FAQ page.
Ready when you are
See Leah answer your phone.
Drop your business name and email — Assist goes live in minutes.
Simple monthly billing