Ensure every call counts. with ReceptionMate’s innovative
Missed Call Text-Back feature.
How It Works:
When a call is missed, our platform automatically sends a personalised text message to the caller. This message can be fully customized to suit your business's tone and messaging needs.
Engage customers immediately by offering options in the text, such as“How can we assist you today?”or“Would you like to schedule a call-back?”
Set up interactive workflows to guide customers through a series of questions based on their needs (e.g., "Press 1 for Aftersales, 2 for Sales"). The system then routes their response to the relevant department or team member.
Benefits:
Never Miss a Lead: Capture potential leads even when your team is busy.Quick & Easy.
Customer Engagement:
Automate the process of connecting with customers, reducing manual effort.
Customizable Responses:
Tailor messages to reflect your brand and business objectives.
Boosted Efficiency:
Free up staff time while maintaining a high level of customer service.
“With our automated text-back system, you never lose touch with your customers—even during peak hours.”
See Missed-Call Text back in action!
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