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Des lectures pratiques pour les gérants de garage.

Guides, comparatifs et analyses issus du secteur de l’après-vente automobile — le genre de contenu que nous aurions aimé lire à nos débuts.

  1. Illustration for "AI vs human answering service vs in‑house: which receptionist suits your garage?"
    28 septembre 2026 Operations Customer service AI

    AI vs human answering service vs in‑house: which receptionist suits your garage?

    Honest tradeoffs between an AI receptionist, human answering service and in‑house hire for UK garages. Costs, cover, bookings, and when to mix options.

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  2. Illustration for "AI receptionists for multi‑site garage groups: routing, handoffs, reporting"
    31 août 2026 multi-site call routing UK garages

    AI receptionists for multi‑site garage groups: routing, handoffs, reporting

    How to set up AI receptionists for 5+ garage sites: capacity‑aware call routing, clean branch handoffs, group‑level reporting, and the fixes for what breaks at scale.

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  3. Illustration for "How AI receptionists lift first‑time‑fix rates by capturing better context"
    24 août 2026 AI receptionist workshop operations diagnostics

    How AI receptionists lift first‑time‑fix rates by capturing better context

    Independent garages can raise first‑time‑fix rates by collecting sharper diagnostic detail on the first call. See the question sets, workflows and trade‑offs.

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  4. Illustration for "Running Tyresoft with an AI receptionist: stock calls, quotes and hand‑offs"
    17 août 2026 Tyresoft AI receptionist Tyre retail

    Running Tyresoft with an AI receptionist: stock calls, quotes and hand‑offs

    How to handle tyre stock enquiries, quote the right fitments and book jobs in Tyresoft with an AI receptionist, plus clear rules for when a human steps in.

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  5. Illustration for "What your AI receptionist does in Garage Hive: data, setup traps, questions"
    6 juillet 2026 Garage Hive AI receptionist Integrations

    What your AI receptionist does in Garage Hive: data, setup traps, questions

    A plain‑English look at how AI receptionists book into Garage Hive, the data they write, setup pitfalls to avoid, and the exact questions to ask any vendor.

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  6. Illustration for "MOT season call surges: capacity planning and when AI receptionists pay"
    26 juin 2026 MOT Call handling Capacity planning

    MOT season call surges: capacity planning and when AI receptionists pay

    Practical steps for UK garages to handle MOT-season call spikes: diary setup, booking patterns, staffing, and how AI receptionists earn their keep fastest.

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  7. Illustration for "How much do UK garages lose from missed calls?"
    14 juin 2026 data missed calls garages

    How much do UK garages lose from missed calls?

    We analysed call patterns across UK independent garages to put a real number on the cost of unanswered phones. The answer surprised us.

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  8. Illustration for "AI receptionist for UK garages: a 2026 buyer's guide"
    10 juin 2026 guide ai garages

    AI receptionist for UK garages: a 2026 buyer's guide

    Everything a UK garage owner should evaluate before picking an AI receptionist — costs, integrations, automotive specialism and the gotchas no demo will show you.

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